Refund Policy

If Partnexa isn't for you, ask within 14 days of your first payment on a plan and we'll refund it in full — no interrogation. This applies to both the monthly and yearly plans.

Monthly plans: cancel and you won't be billed again; the current month isn't refunded. Yearly plans: cancel and you keep access to the end of the year you paid for. If something went genuinely wrong — a double charge, a failed upgrade, a billing bug — contact us and we'll fix it regardless of timing.

Open Settings, then billing, and cancel there. Cancelling stops future charges immediately; your data stays intact and you can restart at any time.

Use the contact page with the email on your account and the approximate date of the charge. Refunds are returned to the original payment method and usually appear within 5–10 business days depending on your bank.

Payments and refunds are handled by our payment provider, who acts as merchant of record. Your card statement may show their name alongside Partnexa.