Contact us

Email support@partnexa.co.

Include the email on your account, which page you were on, and what you expected to happen. A screenshot helps more than anything else.

Email billing@partnexa.co with the account email and the approximate charge date. The refund policy covers the 14-day window and how cancellations work.

Not sure which plan fits? Take the two-minute plan quiz — it matches you on goal, experience, equipment and days per week. For stress and recovery, the stress quiz picks your technique and pacing.

Export and account deletion are self-serve in Settings. For anything else, email privacy@partnexa.co — see the privacy policy.

We answer within one business day, and usually much faster.