Install troubleshooting
Open this page on the device you're testing. The checks below run live in your browser, then follow the checklist for that platform.
Live diagnostics
- Running checks…
Android — Chrome / Edge
- 1
Open https://partnexa.co in Chrome or Edge on Android (not inside Facebook/Instagram in-app browsers).
- 2
Wait 5–10 seconds and interact with the page once — Chrome requires engagement before it fires the install event.
- 3
The “Install Partnexa” banner appears at the bottom; tap Install app, then confirm in the system dialog.
- 4
If nothing appears: Chrome menu (⋮) → “Add to Home screen” / “Install app” always works manually.
- 5
Already installed? Chrome never re-prompts. Uninstall the app, then reload the page to test again.
- 6
Dismissed the banner? It snoozes for 7 days — clear site data or use a private window to see it again.
iPhone & iPad — Safari
- 1
Open https://partnexa.co in Safari (Chrome/Firefox on iOS cannot install web apps).
- 2
The banner shows Share → Add to Home Screen instructions; iOS has no automatic install prompt.
- 3
Tap the Share icon in the Safari toolbar, scroll down, tap “Add to Home Screen”, then Add.
- 4
Launch from the new home-screen icon — it should open full screen with no Safari address bar.
- 5
If the icon looks wrong, delete it and re-add: iOS caches the app icon at install time.
Still stuck?
- The Lovable preview iframe never shows install prompts — always test on partnexa.co.
- Reset the snooze by clearing site data, or run
localStorage.removeItem('partnexa.install.snoozed-at')in the browser console. - Force a clean worker state with
partnexa.co/?sw=reset, then reload. - In-app browsers (Facebook, Instagram, TikTok, LinkedIn) cannot install web apps.