Install troubleshooting

Open this page on the device you're testing. The checks below run live in your browser, then follow the checklist for that platform.

Live diagnostics

  • Running checks…

Android — Chrome / Edge

  1. 1

    Open https://partnexa.co in Chrome or Edge on Android (not inside Facebook/Instagram in-app browsers).

  2. 2

    Wait 5–10 seconds and interact with the page once — Chrome requires engagement before it fires the install event.

  3. 3

    The “Install Partnexa” banner appears at the bottom; tap Install app, then confirm in the system dialog.

  4. 4

    If nothing appears: Chrome menu (⋮) → “Add to Home screen” / “Install app” always works manually.

  5. 5

    Already installed? Chrome never re-prompts. Uninstall the app, then reload the page to test again.

  6. 6

    Dismissed the banner? It snoozes for 7 days — clear site data or use a private window to see it again.

iPhone & iPad — Safari

  1. 1

    Open https://partnexa.co in Safari (Chrome/Firefox on iOS cannot install web apps).

  2. 2

    The banner shows Share → Add to Home Screen instructions; iOS has no automatic install prompt.

  3. 3

    Tap the Share icon in the Safari toolbar, scroll down, tap “Add to Home Screen”, then Add.

  4. 4

    Launch from the new home-screen icon — it should open full screen with no Safari address bar.

  5. 5

    If the icon looks wrong, delete it and re-add: iOS caches the app icon at install time.

Still stuck?

  • The Lovable preview iframe never shows install prompts — always test on partnexa.co.
  • Reset the snooze by clearing site data, or run localStorage.removeItem('partnexa.install.snoozed-at') in the browser console.
  • Force a clean worker state with partnexa.co/?sw=reset, then reload.
  • In-app browsers (Facebook, Instagram, TikTok, LinkedIn) cannot install web apps.